Privacy Policy

Last updated: March 30, 2026

This Privacy Policy describes how Chapter & Voice collects, uses, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly and transparently.

Information We Collect

We collect information in various ways to provide and improve our workshop services. When you register for our storytelling workshops, we gather your name, email address, phone number, and any personal details you choose to share about your background and interests. We also collect usage data when you interact with our website, including pages visited, time spent, browser type, and IP address. Additionally, we use cookies and similar technologies to enhance your browsing experience and understand how visitors use our platform.

How We Use Your Information

We use your personal information to facilitate workshop registration, deliver our narrative identity services, and maintain communication about upcoming sessions and events. Your data helps us personalize your experience and tailor our offerings to better serve your needs in exploring personal stories and building narrative identity. We may also use aggregated, anonymized data to analyze trends, improve our content, and develop new workshop formats. We never sell your information to third parties and only share data with service providers who assist us in delivering our services under strict confidentiality agreements.

Your Rights and Choices

You have the right to access, correct, or request deletion of your personal information at any time. You can also opt out of marketing communications while remaining able to receive essential service updates about your workshops. If you wish to exercise any of these rights, or if you have concerns about how we handle your data, please contact us directly. We respond to all requests within 30 days and will work with you to address your privacy concerns. You also have the right to lodge a complaint with your local data protection authority if you believe we have mishandled your information.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and remember your preferences. These include essential cookies necessary for website functionality and analytics cookies that help us understand visitor behavior. You can control cookie settings through your browser preferences, though disabling certain cookies may affect your ability to access some features of our site. We do not use cookies for targeted advertising or to track you across other websites. Our use of cookies complies with privacy regulations and respects your choice to limit tracking.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure data transmitted between your browser and our servers. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and contact us immediately if you suspect unauthorized access to your account or any security breach.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When we make significant changes, we will notify you by email or through a prominent notice on our website. Your continued use of our services following any updates constitutes your acceptance of the revised policy. We recommend reviewing this Privacy Policy regularly to stay informed about how we protect your information.